Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-restoration-service-fort-collins-co.ecojohns.com (hereafter referred to as “WDRS Fort Collins CO” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data we collect from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with WDRS Fort Collins CO in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user, access our applications, or utilize our online services, we collect and process your personal information to provide these services effectively.
  2. Visiting Our Websites: Every time you visit our websites, we may collect data about your device, browsing behavior, and interactions with our content through automated technologies and cookies.
  3. Communication: We communicate with users via various channels, including newsletters, promotional emails, customer support, calls, or text messages (SMS). By engaging with these communications, you provide us with the opportunity to gather additional personal data.

Personal Data Collection

WDRS Fort Collins CO collects a range of personal data to enhance user experiences and improve our services. Here’s a detailed breakdown:

  • Account Information: This includes your name, username, email address, and password.
  • Payment Information: We process credit card details, billing addresses, and payment history for transactions made through our platform.
  • Financial Information: In some cases, we may collect financial data related to invoicing, accounting, or tax purposes (e.g., bank account numbers, tax identification).
  • Purchase Information: Details about products and services you’ve purchased, including quantities, transaction dates, and delivery addresses.
  • Mobile Device Identifiers: We may access unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: With your consent, we can collect data about your physical location to provide location-based services.
  • Feedback and Reviews: We encourage user feedback and reviews, which may include personal contact information.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we may access publicly available data from these platforms (e.g., name, profile picture).
  • Product Information: Data about products you have shown interest in or purchased, including preferences and customization choices.

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device when you visit our websites. They fall into three main categories:

  1. Strictly Necessary Cookies: These cookies enable basic functions and improve navigation across our sites, ensuring the website works as intended.
  2. Preference Cookies: They remember user preferences, such as language settings or display options, to provide a more personalized experience.
  3. Analytics Cookies: Used by analytics tools (e.g., Google Analytics) to collect aggregated data about site usage, helping us understand how visitors engage with our content and improve our online offerings.

Users can manage non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Retention and Deletion

We retain personal data for various reasons, including:

  • Legal Compliance: We may need to keep records for legal obligations, tax purposes, or fraud prevention.
  • Service Delivery: Your personal data is essential for providing the services you’ve requested and maintaining your account.
  • Analytics and Improvement: Aggregated data helps us understand user behavior, enhance our platform, and personalize content.

Once the purpose for which data was collected is fulfilled, we delete or anonymize it to protect your privacy.

Security Measures

WDRS Fort Collins CO prioritizes the security of personal data. We implement several safeguards to protect your information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take steps to delete it.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your data.
  • Restriction: You may limit our processing of your data under specific circumstances.
  • Portability: You are entitled to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: You have the right to be free from discriminatory practices based on personal data.
  • Data Appeals/Complaints: You can file appeals or complaints with our privacy team or relevant authorities regarding our handling of your data.

Changes to Policy

WDRS Fort Collins CO reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us:

  • Email: contact@water-damage-restoration-service-fort-collins-co.ecojohns.com
  • Mailing Address: [Provide Company Address]